HEB Customer Satisfaction Survey

Heb.com/survey is the official platform where you can engage in the H-E-B Customer Satisfaction Survey and stand a chance to win a $100 gift card.

We will walk you through all the necessary steps for participating in the H-E-B Sweepstakes, assisting you in taking part in the H-E-B customer satisfaction survey for a chance to enrich your shopping experience.

What is H-E-B Survey ?

The H-E-B Survey is a feedback system developed by H-E-B, a large supermarket retailer, to collect consumers’ thoughts and experiences with H-E-B stores.

H-E-B Survey

Customers who participate in the poll can give their thoughts on product quality, customer service, and overall satisfaction, allowing H-E-B to enhance and personalize its services and offerings. Participants also have the opportunity to win prizes, such as gift cards, as a mark of thanks for their important comments.

Who can Participate in this Survey ?

Participants in the H-E-B Customer Satisfaction Survey Sweepstakes must meet the following eligibility criteria:

  • Must be legal residents of Texas.
  • Must be 18 years of age or older at the time of entry.
  • Employees, representatives, principals, or members of the immediate families or households of H-E-B Grocery Company LP, participating H-E-B stores, Empathica Inc., or any of their subsidiaries, affiliates, advertising, or promotional agencies are not eligible to participate​​.

HEB Com Survey Rewards or Prize Details 

The H-E-B Customer Satisfaction Survey Sweepstakes awards monthly prizes, for a total of seven hundred and twenty (720) prizes over the sweepstakes time. These awards are presented as ten (10) every month to each H-E-B Market Region.

  • Each prize is a US$100 gift card. However, these gift cards may be subject to additional terms and conditions, such as dormancy fees and expiration dates.
  • Furthermore, winners cannot use their gift cards to buy alcohol or tobacco products. The total value of all prizes to be awarded throughout the sweepstakes period is $72,000.
  • Prizes are non transferable, non substitutable, and not redeemable for cash. The sponsor maintains the right to substitute prizes of equivalent or greater value. The winner is responsible for paying all taxes on the rewards.

Take HEB Survey At heb.com/survey

Taking the H-E-B Customer Satisfaction Survey online is a straightforward process. Here’s a step by step guide to help you through it:

1St: Online Method

Step by Step Guide to Take Heb Survey Online:

Step 1: Visit Survey Site:

Step 2: Choose Language:

heb.comsurvey
  • Select your preferred language (Español & English) for the survey.

Step 3: Enter Certificate Code:

heb.com.survey

  • Enter the certificate code from your H-E-B survey invitation.

Step 4: Click “Enter”:

  • Proceed to the click on the “Enter” button.

Step 5: Provide Feedback:

  • Answer questions about your recent H-E-B visit based on your experiences.

Step 6: Rate Your Visit:

  • Give a rating for your overall satisfaction with H-E-B’s service and products.

Step 7: Complete the Survey:

  • Respond to all questions truthfully.
Step 8: Enter Personal Details:
  • Fill in your name, address, contact number, and email ID.
Step 9: Submit to Enter Sweepstakes:
  • After entering your details, submit your survey to join the sweepstakes.

Step 10: Confirmation:

  • You’ll receive a message confirming your entry into the contest.

Step 11: Await Results:

  • Wait for the announcement of the sweepstakes winners.

2St: Telephone Method

To complete the survey over the phone, call the number provided on your invitation and respond to the recorded prompts.

3St: Mail Method

No Purchase Necessary: You can enter the sweepstakes without making a purchase or completing a survey.

Process: Please enter me in the H-E-B Customer Satisfaction Survey Sweepstakes for a chance to win great prizes” on a sheet of paper. Include your first name, last name, home telephone number, full address (no PO Boxes accepted), email address, and mail it to:

H-E-B Customer Satisfaction Sweepstakes Mail In Entry
c/o EMPATHICA INC.
511 Avenue of the Americas #40
New York, NY 10011

Heb Survey Winner Selection

The H E B Customer Satisfaction Survey Sweepstakes (the “Sweepstakes”) has a winner selection process that is stated in the official rules:

HEB Monthly Drawings

  • From May 2023 to May 2024, there will be 72 drawings per month (10 for each H E B Market Region). These events take place in Mississauga, Ontario, Canada.
  • To be eligible for the monthly drawing, your entry must be submitted between the 13th of the previous month and the 12th of the current month. Each entry is only eligible for one draw.
  • If not selected, it is removed from the pool for the month. If a winner is unable to accept the prize or does not match the requirements, a new winner will be chosen.

HEB Survey Winner Notification

Selected contestants will be informed by phone or email within 10 days of the drawing. They must sign and return an affidavit of eligibility and a publicity/liability release within 14 days of receiving it.

If a selected participant cannot be reached or does not comply with the Sweepstakes rules within 14 days of contact, they will be disqualified and an alternate winner will be chosen. Winners receive their prizes within 2 to 4 weeks of submitting the declaration and release of liability.

Odds of Winning

The odds of winning a Monthly Prize are determined by the number of qualifying entries received for each Market Region and the Monthly Drawing.

H E B Survey Sweepstakes Important Dates

The H-E-B Customer Satisfaction Survey Sweepstakes began on May 13, 2023, and will end on May 5, 2024​​.

H‑E‑B Customer Satisfaction Survey Winners List

Winner NameLocation
Neil B.SAN ANTONIO 5
Shamsi M.SOUTH FLORES MARKET
Chuck H.SAN ANTONIO 22
Sami L.SAN ANTONIO 43
LINDA R.SAN ANTONIO 1
Danery G.SAN ANTONIO 11
Rebecca M.KERRVILLE 1

About the HEB Company

H-E-B is a large retail chain that began in 1905 with a single little store in Kerrville, Texas. They currently have approximately 430 stores in Texas and Mexico. They earn approximately $43 billion each year by selling a variety of products such as food, clothing, and other items.

HEB Company

H-E-B is well-known for treating its customers with respect, offering reasonable prices, and caring deeply about the communities in which its stores operate. They even give 5% of their money before taxes to help with things like food for those in need, schools, health, environmental stewardship, and general support.

They just opened a large center in Katy for online shopping orders, demonstrating that they are keeping up with how people choose to shop today. H-E-B has been around for 118 years and is still committed to being a wonderful place to shop and a good neighbor in the community.

Contact HEB Survey Support Team

To contact the HEB Survey Support Team, you can call them directly at 1-800-432-3113 for any questions or comments you might have​​.

HEB.com Social Media Pages

Social Media PlatformLink
Facebookfacebook.com/HEB
Twittertwitter.com/HEB
Instagraminstagram.com/HEB
YouTubeyoutube.com/user/HEB

Conclusion

Participating in the H-E-B Customer Satisfaction Survey allows customers to provide useful input on their shopping experiences, which helps H-E-B improve its service and product offerings. Entrants also have the chance to win a $100 gift card, which will make shopping more enjoyable and rewarding.

FAQs

Q1. What is the H-E-B Customer Satisfaction Survey?

Ans: It’s a feedback system for customers to share their shopping experiences and thoughts on H-E-B’s products and services, with a chance to win a $100 gift card.

Q2. Who is eligible to participate in the H-E-B Survey?

Ans: Legal residents of Texas, aged 18 or older, excluding employees, representatives, and their immediate families or household members of H-E-B Grocery Company LP and its subsidiaries.

Q3. What rewards can I win by participating in the H-E-B Survey Sweepstakes?

Ans: Participants can win one of seven hundred and twenty $100 gift cards awarded throughout the sweepstakes period.

Q4. How can I enter the H-E-B Survey Sweepstakes?

Ans: You can enter via online by completing the survey at heb.com/survey, by phone, or by mail with no purchase necessary.

Q5. How are winners of the H-E-B Survey Sweepstakes notified?

Ans: Winners are notified by phone or email within 10 days of the drawing and must comply with sweepstakes rules to claim their prize.